Publications:
A Conceptual Model for Value-based Relationship Management in Strategic Networks

Following logic of leverage, value-gap based relational investments induce commitment that enhances bottom-line in strategic networks by increasing relational revenues through innovative resource configurations while decreasing the relational/control costs simultaneously.

Article: Print

$US10.00

Article: Electronic

$US5.00
The Paradoxical Interrelationships among Satisfaction, Trust and Commitment in Strategic Networks

In addition to reciprocation effects, core relational constructs like satisfaction, trust and commitment also feature paradoxical patterns of interaction at times.

Article: Print

$US10.00

Article: Electronic

$US5.00
Making Strategic Networks Pluralistic Neighborhoods

Strategic networks perpetuate until they remain a pluralistic society. When particularism overwhelms, conflicts intensify which if not effectively intervened lead to an inefficiency and paralysis if not their disintegration altogether.

Article: Print

$US10.00

Article: Electronic

$US5.00
The Factors that Curb the Propensity to Complain in Consumers

Bad experience, perceived and experienced interactional injustice while registering complain, lower general propensity to complain, learned helplessness and lower consumer education lower down propensity to complain among consumers.

Article: Print

$US10.00

Article: Electronic

$US5.00
The Issue of Relationship Performance in Downstream Networks

TCE which elaborates upon cost-minimization as a means to increased profitability have dominated performance research in strategic networks, although the ultimate relational outcome is increased profitability, not just reduced costs

Article: Print

$US10.00

Article: Electronic

$US5.00