(See my biography page for more information).
| A Conceptual Model for Value-based Relationship Management in Strategic Networks | |||
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Following logic of leverage, value-gap based relational investments induce commitment that enhances bottom-line in strategic networks by increasing relational revenues through innovative resource configurations while decreasing the relational/control costs simultaneously. |
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| The Paradoxical Interrelationships among Satisfaction, Trust and Commitment in Strategic Networks | |||
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In addition to reciprocation effects, core relational constructs like satisfaction, trust and commitment also feature paradoxical patterns of interaction at times. |
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| Making Strategic Networks Pluralistic Neighborhoods | |||
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Strategic networks perpetuate until they remain a pluralistic society. When particularism overwhelms, conflicts intensify which if not effectively intervened lead to an inefficiency and paralysis if not their disintegration altogether. |
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| The Factors that Curb the Propensity to Complain in Consumers | |||
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Bad experience, perceived and experienced interactional injustice while registering complain, lower general propensity to complain, learned helplessness and lower consumer education lower down propensity to complain among consumers. |
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| The Issue of Relationship Performance in Downstream Networks | |||
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TCE which elaborates upon cost-minimization as a means to increased profitability have dominated performance research in strategic networks, although the ultimate relational outcome is increased profitability, not just reduced costs |
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$US10.00 | ||
Article: Electronic |
$US5.00 | ||